Returns & Exchanges
SUQQU is committed to your satisfaction; items in original, unopened condition may be returned within 30 days of purchase for a full refund. For hygiene reasons, we cannot accept returns on cosmetics that have been opened or used.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive a Return Authorization number.
Prepare the Package
Securely pack the unused products in their original luxury packaging, ensuring all protective seals are intact to qualify for a refund.
Ship to SUQQU
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our specialists verify the product condition, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing